Virtual assistant

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Almost any business or professional can use virtual assistance to gain access to a multi-skilled talent pool, reduce operating costs and improve business efficiency. However, those who would benefit most by creating a Virtual Office are thriving businesses with high growth potential but little time to exploit those opportunities. Such businesses have a need for large scale assistance on a regular basis so that their senior management team can be freed up to focus on their core strengths of building the business and interacting with clients. They have an ongoing demand for a team with diverse skillsets and can gain maximum from the economies of scale of engaging a Virtual Office.

 

We understands the business needs of large corporate companies, Small and Medium sized enterprises and Management and IT Consultants. We understand the specific needs of every department and function and offer customized solutions.

We believes the client knows their business best and our team of VA’s are graduates in different fields, accustomed to the varying systems and processes of different clients across the globe. We work on a collaborative model with frequent interaction with the client to ensure we put together a team with the right skills and working styles that the client prefers. We assign account managers and project coordinators who act as the single point of contact (SPOC) so clients don’t have to worry about dealing with too many people. The account manager will train and supervise the team to ensure the client gets maximum benefits with minimum hassles.

Benefits of a Virtual Office :

One-stop shop : All 3 critical business support functions – Admin assistance, IT and Research under one roof, making coordination simple

Customized solutions : Highly Flexible and customized model where you can create your own virtual team with the required skill set and roles and responsibilitiesConvenience of having 24 X 5 real time and offline back office assistance on a regular basis or on-demand.

Data confidentiality : All legal and contractual and IT safeguards in place to ensure the security of your data.

Access to multi-tasking VA team : Qualified and trained team of English-speaking virtual assistants experienced in working with CXOs and professionals.

Ease of team management : No administrative hassles of managing employee salaries, benefits, office space and infrastructure, discipline, absenteeism and performance appraisals etc.

Training : We will collaborate with you to train our team on your company processes and procedures so they seamlessly work as an extension of your office team.

Single Point of Contact : Our Project Coordinators will communicate with you, understand your requirements, monitor the team work and ensure client satisfaction.

Cost optimization :You can benefit from economy of scale by having a large team which becomes an extension of your team.

Lean management : Enables business continuity and hedges risks in a volatile business environment. You can expand and contract your team as per your business demand, thus ensuring cost rationalization.

Choice of Communication system : You can decide how you want to communicate – email, phone, videoconference or any internal system that you use.

Customer focus : Our Delivery, Quality and Employee Review processes revolve around customer satisfaction.

VIRTUAL ASSISTANCE & BACK OFFICE SUPPORT SERVICES
We offer virtual assistance & back office support services that provide you cost effective solutions for a number of administrative tasks. Our back office support services include a range of administrative support services such as email/chat support, phone support/offshore call center, online product maintenance, billing/invoice, account/law services, travel agent support, BPO, sales and marketing services and offshore staffing.

We have a rich experience in virtual assistance and back office support services and we offer quality, cost-effective and timely deliver of services.

We endeavor in delivering virtual assistance services/back office services that are flexible and adaptable to the clients acute; needs. Our back office assistants / virtual office assistants utilize the latest technologies and work with clients in a collaborative and professional manner.With our expertise in back office support services – you will be assured with a wide range of assistance that will meet your business needs.

We offer our expertise in virtual assistance and back office support services in a professional and cost effective manner through our off-shore facilities. For quotes and more information please feel free to contact us.

Some Basic Services :

Data EntryDocument CreationEditing and Formatting documentsMail LabelsMail MergesMailing List entry and maintenanceMass MailingsSpreadsheets, Graphs, Charts, and many more.

BACK OFFICE

– Data Entry
– PDF Editing & Creating
– Word Processing
– Audio file editing
– Video Surveillance monitoring

WEB PUBLISHING

– Blog Posts
– News letters
– Social media
– Article Submission
– Commenting and linking

HUMAN RESOURCES

– Recruitment
– Applicant Screening
– Candidate Sourcing
– Job Search
– Resume Search

SECRETARIAL

– Appointment Fixing
– Follow Ups
– Travel Research
– Calendar Management
– Email Management

WEB RESEARCH

– Data Mining
– Data Research
– Data Collection
– Web Scraping
– Data Extraction

CUSTOMER SUPPORT

– Inbound
– Outbound
– Get Quotations
– Web Live Chat
– Email Support

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