Sales and support
Sales and support :- Being in the outbound call centre business for decades, we have used our time wisely to create and perfect what we do when it comes to our contact centres across North America! The results are stellar outbound conversion rates, exceptional sales statistics and valuable customer data to support marketing and sales initiatives.
We maintain the highest standards in Canadian and US privacy legislations and licensing required to operate successfully as an outbound call centre service provider. Based on our track record for integrity and results, our customers return campaign after campaign as our reputation as an industry leader in outbound call services across North America continues to grow.
A well-managed outbound contact centre can be a powerful and efficient tool for customer acquisition. Our outbound call centre services offer a wide array of operated assisted solutions including:
- Direct Sales and support
- Lead & Appointment Generation
- Not For Profit Donor Acquisition
- Voice Broadcast
- Customer Retention
Our customer retention solutions capitalize on each contact, allowing us to analyze customer databases, assess operations and parameters, and provide more accurate targeting for future outbound call centre sales campaigns.
- Customer Service Sales and support
- Customer Cross-Selling & Up-Selling
- Customer Satisfaction Surveys
- Confirmation Services
- Market Research
- Database Enhancement & Management
Want to generate qualified leads, increase your donor database and get your company the response you desire? Let us make that outbound call !